Privacy Policy

Lovatt in the Whitsundays Pty Ltd operates the website, which provides the service.

This page is used to inform website visitors regarding our policies in terms of the collection, use, and disclosure of Personal Information for anyone choosing to use our Service.

If you choose to use our Service, you agree to the collection and use of your information in relation to this policy. The Personal Information that we collect is used for providing and improving upon our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise stated in this Privacy Policy.

Information Collection & Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, contact phone number, postal and email addresses, flight and accommodation information.

The information that we collect will only be used to contact or identify you, provide transport for you (shuttles to and from the airport to your accommodation) and to manage our accounts – billing (no card holder information is stored on our systems).

Who do we disclose/share your information with?
Disclosure of your information will only be carried out as set out in this privacy policy.

We may disclose your information to other related hire companies that we may engage to provide services, and accommodation providers.

We may disclose your information to Government, regulatory and law enforcement authorities, where we are permitted by law. To prevent or investigate any fraud or crime (or a suspected fraud or crime).

Security and how we store your information
We appreciate the trust you place in us by providing your Personal Information, and we strive to use commercially acceptable means of protecting this information. Please remember no method of online transmission or electronic storage is 100% secure and reliable, and as such we are unable to guarantee its absolute security.

Your information is held/stored in paper based and electronic files. We will take all reasonable measures to ensure that your personal information is not misused, lost or subject to unauthorised access or use.

Access to and correction of information we hold about you
On request, we will provide you with access to the information that we hold on file about you. To access your information please contact us at

If you have any complaints or queries about this privacy policy or how your information is being stored please contact and we will get back to you as soon as possible.

Links to Other Sites
Our Service may contain links to other websites. If you click on a third-party link, you will be directed to that website. Please be aware that these external websites are not operated by us, and therefore will have their own Privacy Policies that they operate under. We strongly advise you to review the Privacy Policy of these websites before using them. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services linked on our website.

Changes to This Privacy Policy
From time to time, we may update our Privacy Policy. Accordingly, we advise you to review this page regularly for any changes. We will notify you of any changes to our Privacy Policy by publishing the updated policy to this page. All changes are effective immediately, after being posted to this page.

Contact Us
If you have any questions or complaints about our Privacy Policy or Terms and Conditions, please do not hesitate to contact us.
Lovatt in the Whitsundays Pty Ltd
Phone: 1300 289 122
ABN – 42 666 646 699,
ACN – 666 646 699

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